Fast Conversation🇬🇧 English · A2
How to Return an Item to a Store Politely in English
A scripted A2 conversation you can read, hear, and then practice in the app.
Practice this conversation
Agent
Customer
Agent
Hello, how can I help you today?
Customer
Hi, I’d like to return this item, please.
Agent
May I ask what the problem is?
Customer
Yes, it doesn’t work properly anymore.
Agent
Do you have the receipt with you?
Customer
Yes, here it is.
Agent
I can process a refund for you now.
Customer
Thank you very much. I appreciate your help.